Cart: (empty)
to checkout total: €0.00
You are here:
Statute

The conclusion of a contract between the Buyer and the Seller may take place in two ways.

Before placing an order, the Buyer has the right to negotiate any provisions of the contract with the Seller, including those amending the provisions of the following regulations. These negotiations should be conducted in writing and sent to the address of the Seller Bambooko Bogumił Kruk Zwlecza 1a 29-145 Secemin

If the Buyer resigns from the possibility of concluding a contract through individual negotiations, the following regulations and applicable legal provisions shall apply.

STATUTE

§1 Definitions

    Personal Data Administrator:

Bambooko Bogumił Kruk
Zlęcza 1a
29-145 Secemin
NIP: 676-220-45-20, REGON: 360108980

    Postal address - name and surname or name of the institution, location in the town (in the case of a town divided into streets: street, building number, apartment or premises number; in the case of a town not divided into streets: name of the town and property number), postal code and town.
    Complaint address:

Bambooko Bogumił Kruk
Zlęcza 1a
29-145 Secemin

    Delivery price list - information on delivery types and conditions for receiving free delivery, located at Delivery costs
    Contact details:

Bambooko Bogumił Kruk
Zlęcza 1a
29-145 Secemin

e-mail: sklep@bambooko.eu

telephone: 518- 036- 160

  1. Personal Data - any information relating to an identified or identifiable natural person. Information shall not be considered to be capable of identifying a person if it would require excessive costs, time or activities.
  2. Sensitive data – this is personal data containing information about racial or ethnic origin, political views, religious or philosophical beliefs, religious, party or union affiliation, as well as data on health, genetic code, assault, sexual life, convictions, sentences, criminal convictions and criminal penalties, as well as other judgments issued in court or administrative proceedings.
  3. Delivery – type of transport service
  4. Proof of purchase – an invoice or receipt issued in accordance with the Goods and Services Tax Act of 11 March 2004, as amended and by other relevant provisions of law.
  5. Product card – a single subpage of the store containing information about a single product.
  6. The Client:

a. an adult natural person conducting a sole proprietorship, concluding an agreement with the Seller directly related to his business or professional activity and having a professional character for him;

b. an organizational unit without legal personality and having the capacity to act;

c. a legal person.

  1. The Civil Code is a Civil Code Act of 23 April 1964, as amended.
  2. Code of Good Practice – a set of rules of conduct, in particular ethical and professional standards referred to in Article 2. 5 Act on counteracting unfair market practices of 23 August 2007, as amended.
  3. Consumer – an adult natural person with full legal capacity or an adult natural person conducting sole proprietorship, concluding an agreement with the Seller directly related to his business or professional activity, but not having a professional character for him.
  4. Basket – a list of products made from products offered in the store based on the Buyer’s choices.
  5. Buyer – both the Consumer and the Customer.
  6. Place of issue of the item – postal address or pick-up point indicated in the order by the Buyer.
  7. The moment of spending the item – the moment when the Buyer or the third party indicated by him for collection will take possession of the item.
  8. ODR online platform – an EU website operating pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the online dispute resolution system for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC and available at https://ec.europa.eu/consumers/odr/
  9. Payment – the method of payment for the subject of dthe contract and the set mentioned at https://www.bambooko.eu/pl/i/i/Platnosci/26 Authorised entity – entity entitled to out-of-court resolution of consumer disputes within the meaning of the Act on Extrajudicial Disputes for Consumers of 23 September 2016 as amended.
  10. Privacy Policy - rules for the processing by the Administrator of Personal Data of Buyers' personal data, Buyers' rights and obligations of the Data Administrator, which is located at the following address: checkedsklep.pl/politicism-privacy
  11. Consumer Law – the Consumer Rights Act of 30 May 2014.
  12. Product – the minimum and indivisible amount of items that may be the subject of the order, and which is given in the Seller’s store as a unit of measurement when determining its price (price/unit).
  13. Subject of the contract – products and delivery being the subject of the contract.
  14. Subject of the benefit – subject of the contract.
  15. Pick-up point – the place of delivery of the item that is not a postal address, listed in the list provided by the Seller in the store.
  16. Register of UOKiK – a register of entities authorized by the Office of Competition and Consumer Protection pursuant to the Act on out-of-court resolution of consumer disputes of 23 September 2016 as amended and available at: https://uokik.gov.pl/register_subject_legified.php
  17. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC and the Act of 10 May 2018 on the Protection of Personal Data.
  18. It is a movable matter that may be or is the subject of a contract.
  19. Shop – a website available at www.bambooko.eu, through which the Buyer can place an order.
  20. The seller:

Bamboo Bogumił Kruk
Hedds 1a
29-145 Secemin

NIP: 676-220-45-20, REGON: 360108980
Registered and visible in CEIDG records at:
https://prod.ceidg.gov.pl/CEIDG/CEIDG.Public.UI/Search.aspx

CONNECTION: 34 1140 2004 0000 3402 3091 3972

  1. System – a team of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data through telecommunications networks using the appropriate terminal device for a given type of network, commonly referred to as the Internet.
  2. Executing date – the number of hours or working days specified on the product card.
  3. Contract – an agreement concluded outside the premises of the entrepreneur or at a distance within the meaning of the Act on Consumer Rights of 30 May 2014 in the case of Consumers and a sales contract within the meaning of art. 535 Civil Code Act of 23 April 1964 in the case of Buyers.
  4. The defect – both a physical defect and a legal defect.
  5. The physical defect – incompatibility of the item sold with the contract, and in particular if the item:
    1. it does not have the characteristics which such a thing should have due to the purpose in the contract marked or resulting from the circumstances or destination;
    2. there are no properties that the Seller has provided the Consumer,
    3. is not suitable for the purpose of which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections to such a purpose;
    4. has been issued to the consumer incomplete;
    5. in the event of improper installation and commissioning, if these activities were performed by the Seller or a third party for which the Seller is liable, or by the Consumer who followed the instructions received from the SprzedającegoSeller;
    6. It does not have the property for which the manufacturer or his representative or the person who marketed the item in the scope of his business activity and a person who, by placing his name, trademark or other distinctive sign on the item sold, is presented as a producer, unless the Seller did not know these assurances or, judging reasonably, could not have known or could not affect the Consumer’s decision to conclude the contract, or if their content was corrected before the conclusion of the contract.
  6. Legal defect – the situation when the sold item is owned by a third party or is encumbered by the right of a third party, and if the restriction in the use or disposal of the item results from a decision or decision of the competent authority.
  7. Order – a declaration of intent of the Buyer submitted through the store specifying unambiguously: the type and quantity of products; type of delivery; type of payment ; place of delivery of the item, Buyer’s data and aiming directly at the conclusion of the contract between the Buyer and the Seller.

2 General conditions

  1. The contract is concluded in Polish, in accordance with Polish law and these regulations.
  2. The place of publication of the item must be located on the territory of the Republic of Poland.
  3. The Seller is obliged and undertakes to provide services and deliver goods free of defects.
  4. All prices quoted by the Seller are expressed in Polish currency and are gross prices (including VAT). The prices of the products do not include the cost of delivery, which is specified in the supply price list.
  5. All time limits shall be calculated in accordance with Article. 111 of the Civil Code, i.e. the deadline, indicated in days, ends at the end of the last day, and if the beginning of the deadline marked on days is a certain event, it is not taken into account when calculating the date on which the event occurred.
  6. Confirmation, making available, fixing, securing all relevant provisions The agreements in order to access this information in the future, it takes place in the form of:
    1. order confirmation zamówieniaby sending to the indicated e-mail address: orders, pro forma invoices, information on the right to withdraw from the contract, pdf version, model withdrawal form in pdf version, links to download the regulations and the model withdrawal from the contract;
    2. joining the completed order, sent to the indicated place of issue of the printed items: proof of purchase, information on the right of withdrawal from the contract, these regulations, model withdrawal form.
  7. The Seller informs about the guarantees known to him granted by third parties for products in the store.
  8. The Seller does not charge any fees for communication with him using means of distance communication, and the Buyer will bear its costs in the amount resulting from the contract that he has concluded with a specific service providing for him a specific service enabling distance communication.
  9. In the case of payment Cards:
    1. The following forms of payment are available in the store: Visa, Visa Electron, Mastercard, Mastercard Electronic, Maestro.
    2. The lead time is calculated from the moment of obtaining a positive payment authorization.
  10. The Seller provides the Buyer using the system with the correctness of the store in the following browsers: IE version 7 or newer, FireFox version 3 or later, Opera version 9 or newer, Chrome version 10 or later, Safari with the latest versions of JAVA and FLASH installed, on screens with a resolution above 1024 px. The use of third-party software affecting the operation and functionality of browsers: Internet Explorer, FireFox, Opera, Chrome, Safari may affect the correct display of the store, so in order to obtain the full functionality of the www.bambooko.eu store, you should turn them off all.
  11. The buyer may use the option of remembering his data by the store in order to facilitate the process of next order. For this purpose, the Buyer should provide the login and password necessary to access his account. Login and password are a string of characters set by the Buyer, which is obliged to keep them secret and protect them from unauthorized access by third parties. The Buyer has the ability to inspect, correct, update data and delete the account in the store at any time.
  12. The seller adheres to the Code of Good Practice.
  13. The buyer is obliged to:
    1. not to provide and not to provide content prohibited by law, e.g. content promoting violence, defame or violating personal rights and other rights of third parties,
    2. using the store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
    3. not to take actions such as: sending or placing unsolicited commercial information (spam) within the store,
    4. using the store in a way that is not inconvenient for other Buyers and for the Seller,
    5. use of any content posted within the store only for personal use,
    6. use of the store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the regulations, as well as with the general principles of the netticism.

3 Conclusion of the contract and implementation

  1. Orders can be placed 24 hours a day.
  2. To submit Orders The buyer it should perform at least the following, some of which may be repeated repeatedly:
    1. Adding to the product basket;
    2. choice of delivery dostawytype;
    3. choice of payment ;
    4. Selection of the place of release of things ;
    5. placing an order in the store by using the “Order and pay” button.
  3. Conclusion of the contract with the Consumer takes place at the moment of placing the order.
  4. Execution of the Consumer’s order on delivery takes place immediately, and the order paid by bank transfer or via the electronic payment system after posting the Consumer’s payment to the Seller’s account, which should take place within 30 days of placing the order, unless the Consumer was unable to fulfill the service due to his fault and informed the Seller about it.
  5. Conclusion of the contract with the Customer takes place at the moment of acceptance of the order by the Seller, which he informs the Customer within 48 hours from the place of placing the order.
  6. Execution of the Customer’s order on delivery takes place immediately after the conclusion of the contract, and the order paid by bank transfer or via the electronic payment system after the conclusion of the contract and crediting the Customer’s payment to the Seller’s account.
  7. Execution of the Customer’s order may be subject to making the payment of all or part of the value of the order or obtaining a trade credit limit at least the value of the order or the Seller’s consent to send a cash on delivery (payable at the time of receipt).
  8. The subject of the contract is sent within the time limit specified on the product card, and for orders placed from many products within the longest period of the products specified on the product cards. The deadline begins at the moment of the order.
  9. The purchased subject of the contract is together with the proof of purchase selected by the Buyer, sent by the type of delivery selected by the Buyer to the place of issue of the item indicated by the Buyer, together with the attached attachments referred to in point 6b.

4 Right of withdrawal

  1. The consumer is entitled on the basis of art. 27 Consumer Law the right to withdraw from a distance contract, without giving any reason and without incurring costs, except for the costs specified in the art. 33, art. 34 of the consumer rights.
  2. The deadline for withdrawal from the distance contract is 14 days from the date of delivery, and to meet the deadline, it is enough to send a statement before its expiry.
  3. The Consumer may submit a declaration of withdrawal from the contract on the form, the model of which is attached as Appendix 2 to the Consumer Rights, on the form available at https://www.bambooko.eu/strona/https-bambooko-eu-page-return or in another form in accordance with the Consumer Rights.
  4. The Seller shall immediately confirm to the Consumer by e-mail (as provided at the conclusion of the contract and other if it was given in the submitted statement) to receive a statement of withdrawal from the contract.
  5. In the event of withdrawal from the contract, the contract is considered void.
  6. The consumer is obliged to return the item to the Seller immediately, but not later than 14 days from the day on which he withdrew from the contract. To meet the deadline, it is enough to return things before its expiry.
  7. The consumer shall return the items which are the subject of the contract, from which he has waed at his own expense.
  8. The consumer does not bear the costs of providing digital content that is not recorded on a tangible medium, if he did not agree to perform the benefit before the deadline for withdrawal from the contract or has not been informed about the loss of his right of withdrawal at the time of granting such consent or the entrepreneur did not provide confirmation in accordance with the art. 15 ed. 1 and art. 21 ounces of 1. The... The consumer rights.
  9. The consumer is responsible for the decrease in the value of the item being the subject of the contract and resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.
  10. The Seller shall immediately, not later than within 14 days from the date of receipt of the statement of withdrawal from the contract submitted by the Consumer, return to the Consumer all payments made by him, including the costs of delivery of the goods to the Consumer, and if the Consumer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller will not refund the Consumer additional costs in accordance with Article 33 of the Consumer Law.
  11. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to another method of payment, which does not involve any costs for him. In the event of the need to return funds for the transaction made by the customer by a payment card, the seller of a refund made to the bank account assigned to the payment card of the Ordering Party.
  12. The Seller may withhold the return of payment received from the Consumer until the goods are returned or the Consumer provides proof of its return, depending on which event occurs first.
  13. the Consumer in accordance with Article 38 The Consumer Rights there is no right to withdraw from the contract:
    1. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract;
    2. in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to meet his individual needs;
    3. in which the subject of the service is a thing subject to rapid deterioration or having a short shelf life;
    4. in which the subject of the service is an item delivered in a sealed package, which after opening the package can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;
    5. in which the subject of the service are things that, after delivery, due to their nature, are inseparably connected with other things;
    6. in which the subject of the service are sound or visual recordings or computer programs delivered in the sealed package, if the packaging was opened after delivery;
    7. o supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract;
    8. for the provision of journals, periodicals or magazines, with the exception of a subscription agreement.

5 The Handkoymia

  1. Seller on the basis of art. 558-1 of the Civil Code completely excludes liability to Clients for physical and legal defects (alterirs).
  2. The Seller shall be liable to the Consumer on the terms specified in the art. 556 Civil Code and subsequent defects (alm of the hand).
  3. In the case of a contract with a Consumer, if a physical defect was found within one year from the moment of issuing the item, it is assumed that it existed at the time of the transfer of danger to the Consumer.
  4. The Consumer If the item sold is The defect, it can:
    1. make a statement of the demand for price reduction;
    2. make a statement of withdrawal from the contract;

unless the Seller immediately and without excessive inconveniences for the Consumer replaces the defective item with a defect-free item or removes the defect. However, if the item has already been replaced or repaired by the Seller or the Seller has not satisfied the obligation to exchange the item for free from defects or to remove the defect, he is not entitled to exchange the item or remove the defect.

  1. The Consumer may, instead of the removal of the defect proposed by the Seller, demand the replacement of the item with one free from defects or instead of replacing the item, demand the removal of the defect, unless it is impossible to bring the item into conformity with the contract in the manner chosen by the Consumer or would require excessive costs compared to the method proposed by the Seller, while the assessment Konsumentaof the excessiveness of costs is taken into account the value of the item free from defects, the type and meaning of the defect found, and also take into account.
  2. The consumer cannot withdraw from the contract if the defect is irrelevant.
  3. The Consumer If the item sold has a defect, it may also:
    1. demand the exchange of things for free from defects;
    2. Request removal of the defect.
  4. The Seller is obliged to replace the defective item with a defect-free one or remove the defect within a reasonable time without undue inconvenience to the Consumer.
  5. The Seller may refuse to make amends for the Consumer’s request if it is impossible to bring the defective item into conformity with the contract in the manner chosen by the buyer or, in comparison with the second possible way of bringing it into conformity with the contract, would require excessive costs.
  6. In the event that the defective item has been installed, the Consumer may require the Seller to dismantle and re-install after being replaced with a defect-free or removal of the defect, but is obliged to incur a part of the related costs exceeding the price of the item sold or may demand from the Seller to pay part of the costs of dismantling and re-assembly, to the amount of the price of the sold item. In the event of non-performance of the obligation by the Seller, the Consumer is entitled to perform these actions at the expense and risk of the Seller.
  7. The consumer who exercises the rights under the warranty is obliged at the expense of the Seller (in Poland) to deliver the defective item to the complaint address, and if due to the type of thing or the way of its installation, the delivery of the goods by the Consumer would be excessively difficult, the Consumer is obliged to make the item available to the Seller in the place where the item is located. In the event of non-performance of the obligation by the Seller, the Consumer is entitled to return the item at the expense and risk of the Seller.
  8. The costs of replacement or repair shall be borne by the Seller, except in the situation described in Section 5 point 10.
  9. The Seller is obliged to accept from the Consumer a defective item in the event of replacement of the item for free defects or withdrawal from the contract.
  10. The Seller shall, within fourteen days, respond to the Article based on Article. 5615 of the Civil Code: statements on the request for a reduction in the price, a request for the exchange of goods free from defects, a request to remove the defect. Seller within thirty days (Art. 7a consumer law) will respond to any other statement of the Consumer, which is not covered by the fourteen days specified in the Civil Code.

Otherwise, it is considered that he considered the Consumer’s statement or request justified.

  1. The Seller shall be liable under the warranty if the physical defect is found within two years from the date of delivery of the item to the Consumer, and if the subject of sale is the item used before the end of one year from the moment of delivery of the item to the Consumer.
  2. The Consumer’s claim for the removal of a defect or replacement of the item sold for a defect-free expires at the end of the year, counting from the date of finding the defect, but not earlier than two years from the date of delivery of the item to the Consumer, and if the subject of the sale is the item used before one year from the moment of delivery of the item to the Consumer.
  3. In the event that the expiration date specified by the Seller or the manufacturer expires after two years from the moment of delivery of the item to the Consumer, the Seller shall be liable under the warranty for physical defects of this item found before the expiry of this period.
  4. Within the deadlines specified in Article 5, point 15-17, the Consumer may submit a statement of withdrawal from the contract or price reduction due to a physical defect of the sold item, and if the Consumer demanded the replacement of the item free from defects or removal of the defect, the time limit for submitting the statement of withdrawal from the contract or price reduction begins with the moment of ineffective expiry of the deadline for replacing the item or removing the defect.
  5. In the case of an investigation before a court or an arbitration court of one of the rights under the warranty, the deadline for exercising other rights, the Consumer in this respect shall be suspended until the final conclusion of the proceedings. The procedure for exercising other rights under the warranty, which Konsumentowialso begins to run from the date of refusal by the court to approve the agreement concluded before the mediator or ineffective termination of mediation.
  6. The exercise of the rights under the warranty for legal defects of the sold item is applied to Article 5, point 15-16, except that the period begins from the date on which the Consumer learned about the existence of the defect, and if the Consumer became aware of the existence of the defect only as a result of the third party’s action – from the date on which the judgment issued in the dispute with the third party became final.
  7. Jeżeli z powodu wady rzeczy Konsument złożył oświadczenie o odstąpieniu od umowy albo obniżeniu ceny, może on żądać naprawienia szkody, którą poniósł przez to, że zawarł umowę, nie wiedząc o istnieniu wady, choćby szkoda była następstwem okoliczności, za które Sprzedający nie ponosi odpowiedzialności, a w szczególności może żądać zwrotu kosztów zawarcia umowy, kosztów odebrania, przewozu, przechowania i ubezpieczenia rzeczy, zwrotu dokonanych nakładów w takim zakresie, w jakim nie odniósł z nich korzyści, a nie otrzymał ich zwrotu od osoby trzeciej oraz zwrotu kosztów procesu. Nie uchybia to przepisom o obowiązku naprawienia szkody na zasadach ogólnych.
  8. Upływ żadnego terminu do stwierdzenia wady nie wyłącza wykonania uprawnień z tytułu rękojmi, jeżeli Sprzedający wadę podstępnie zataił.
  9. Sprzedający o ile jest zobowiązany do świadczenia lub świadczenia finansowego na rzecz Konsumenta wykona je bez zbędnej zwłoki, nie później niż w terminie przewidzianym w prawie.

§6 Polityka prywatności oraz bezpieczeństwo danych osobowych

  1. Administrator Danych Osobowych odpowiada za zgodne z prawem przetwarzanie danych osobowych, a zasady zbierania, przetwarzania i przechowywania danych osobowych, a także prawa Kupującego związane z jego danymi osobowymi są dostępne w Polityce prywatności.
  2. Administrator Danych Osobowych przetwarza dane osobowe Kupujących na podstawie zgody oraz w związku z prawnie uzasadnionymi interesami Sprzedającego.
  3. 3. Administrator Danych Osobowych zbiera i przetwarza dane osobowe wyłącznie w zakresie jaki jest to uzasadnione umownym lub prawnym obowiązkiem.
  4. Wyrażenie przez Kupującego zgody na przetwarzanie danych osobowych jest dobrowolne, a zgoda na przetwarzanie danych w określonym celu może zostać w każdej chwili wycofana.
  5. 5. Na potrzeby realizacji zamówienia Kupującego zbierane są następujące dane osobowe:
    1. adres pocztowy – niezbędne do wystawienia dowodu zakupu;
    2. miejsca wydania rzeczy – niezbędny do zaadresowania przesyłki;
    3. e-mail – necessary for communication related to the execution of the order;
    4. telephone number – necessary when choosing certain types of delivery
  6. Detailed solutions for the protection of personal data related to the placement of an order, but also the use of the store before and after placing an order, there is a privacy policy.

7 The Final Provisions

  1. Nothing in these Terms and Conditions is intended to violate the rights of the Buyer. It may also not be interpreted in this way, because in the event of non-compliance of any part of the Regulations with applicable law, the Seller declares absolute sub-reaconcitation and application of this right in place of the challenged provision of the regulations.
  2. About the changes to the Regulations and their scope of registered Buyers would be notified by e-mail (for the e-mail indicated during registration or order). The notification will be sent at least 30 days before entering into the life of the new regulations. The changes will be made in order to adapt the regulations to the current legal status.
  3. The current version of the Regulations is always available to the Buyer in the Terms and Conditions tab (https://bambooko.eu/page/regulmin). During the execution of the order and during the entire period of after-sales care of the Buyer, the regulations accepted by him when placing the order are subject. Except when the Consumer considers it to be less favourable than the current one and will inform the Seller about the current one.
  4. In matters not covered by these regulations, the relevant applicable legal provisions shall apply. Dispute issues, if the Consumer expresses such a will, is resolved by mediation proceedings before the Provincial Inspectorates of the Trade Inspection or the trial before the arbitration court at the Provincial Inspectorate of the Trade Inspection. The consumer may also use equivalent and lawful methods of pre-trial or out-of-court dispute resolution, e.g. through the EU ODR online platform or by selecting any authorized entity from among the Ethiary Offices. The Seller declares its intent and agrees to out-of-court resolution of the consumer dispute.

As a last resort, the case is decided by the court competent locally and materially.

up
Shop is in view mode
View full version of the site
Sklep internetowy Shoper.pl